How do the tours work?
Upon booking a tour, you will receive a confirmation email about where to meet and when, along with our contact information. On the date of the tour, we will meet at a specified location [usually near a metro station] and we will go by foot from there.  Most tours are about 4 hours in length, with an optional stop at a cafe in the middle of the tour.

What if I am shopping for certain items?
If you are looking for certain things, please pass on this information before your tour.  This will help us to comply with your request during the tour, if possible, or give you some addresses to check out later.  If you are looking for something really specific or are shopping for something that is not a part of our listed tours, we suggest you consider a Custom Tour.

What if I have a large group?
Contact us to see how we may accommodate your large group or incentive tour.  We have experience with both large and small parties on exclusive tours, whether it be shopping trips or the history of fashion in Paris.

When should I make a reservation?
We suggest you wait to book your tour after your travel plans are finalized.  We recommend booking your tour at least 2 weeks in advance, but last-minute tours are often available, so be sure to check with us!  Of course, the earlier you book the tour, the better your chance of getting the exact date you want.  Please note that, in general, we only accept reservations 2 months in advance. 

PLEASE NOTE: We are occasionally able to accommodate same-day or next-day reservations; please call +33 6 14 56 23 11 for more information.

What if I need to cancel my reservation?
Please review our cancellation policy, by clicking here.

What if it's raining on the day of my tour?
Our shopping tours go ahead as planned, rain or shine. (Our Parisian guides are experienced with the local weather, and will look for ways to keep you out of the rain as much as possible).  Sorry, but refunds are not available for rainy day or inclement weather cancellations.

Do Chic Shopping Paris guides accept tips?
The cost of the tour includes everything, but your guide will be happy to accept a tip if you feel that he/she provided you with exceptional service. 

Do you have a question that isn't answered here?
Contact us using our online form and we will do our best to answer your question as soon as possible.

Do you have recommendations for other things to do in Paris or places to stay? 
Check out our Chic Shopping Paris Recommends section.